FAQ
Clear answers to the most common questions.
What we do, how a project starts, what happens to your data and how the price is set. Answered briefly, without jargon.
01 / Start
Working with Brevity
What we do, who for and how it starts.
What does Brevity do?
We are the one partner for everything digital, for companies across Switzerland. AI, automation, software, websites, ideas and robotics: you tell us what you need, we take care of it.
Do you work with small companies too?
Yes. Companies without their own IT department benefit most from one fixed contact who takes care of everything digital.
How does working together start?
With a 30-minute conversation. You then receive a written proposal with scope, price and dates. We only start once you agree.
How quickly do you reply?
Within one working day. A few lines in your own words are enough, no jargon needed.
Do you work on site or online?
Both. We are based in Hergiswil and work across Switzerland, at your premises or online, whichever suits you better.
02 / AI
AI in your company
Where AI saves time and where a person decides.
Where does AI help day to day?
Wherever there is a lot of reading, writing or sorting: emails, quotes, minutes, summaries, internal questions. We show your team where it really saves time in your company.
ChatGPT, Claude or Copilot: which one suits us?
That depends on your work and the software you already use. We compare the options and set up the chosen tool safely.
Do you train our team too?
Yes. We practise with examples from your daily work so your people use the tools safely and sensibly. We stay reachable for questions afterwards.
What should AI not decide on its own?
Anything that involves money, customers or contracts. AI prepares, a person checks and approves.
May staff enter company data into AI tools?
Only with clear rules. We agree with you which data may go into which tool and set the tools up accordingly.
03 / Processes
Automation
Less routine work, one step at a time.
What makes a good first automation?
A task that repeats the same way every week: recording receipts, sorting emails, writing reports, matching data between programs. We start small, with a process your team knows well.
Does everything then run without us?
No. Routine runs automatically, but where it matters a person approves, for example before a payment or a reply to a customer.
Does it work with our existing software?
Usually yes. We connect what you already use, such as Bexio, Abacus, Microsoft 365 or your mailbox. We check whether a connection is possible before we send the proposal.
How do we know whether it is worth it?
Our calculator estimates what a recurring task costs today in time and money. It is not our price, but it is a good basis for the first conversation.
04 / Software
Custom software and ideas
When nothing suitable exists, we build it.
What kind of software do you build?
Client portals, internal apps and connections between your systems. Built around the way you work.
When is custom software worth it?
When off-the-shelf programs do not fit the way you work, or your team copies data by hand from one system to another. If a suitable ready-made product exists, we recommend that instead.
We have an idea but no plan. Can you help?
Yes. We think it through with you, check what is feasible and build a first prototype. That way you see early whether the idea holds up, before you invest more.
Who owns the software in the end?
We set this out in writing in the proposal before we start, together with scope and price. So you know from the outset what belongs to you and who looks after the software afterwards.
05 / Web
Websites and shops
Fast, clear and in your languages.
What is included in a website from Brevity?
Structure, design, build and the search engine basics, clean on every device. We help with text and images if you wish.
In which languages do you build websites?
In the languages your customers speak, for example German, French, Italian and English.
Is online booking or a shop possible?
Yes. We add booking, a shop or an enquiry form when you need one and connect it to the tools you already use.
What does a website cost?
It depends on scope and content, which is why we do not publish fixed prices. The three packages Basic, Standard and Premium on the web design page show what is possible. You receive the price in writing after the first conversation.
Do you look after the website after launch?
Yes, if you want us to. Hosting, updates, security and changes stay with us: you tell us what should change, we take care of it.
06 / Hardware
Robotics and hardware
Sourced, set up and supported, with one contact.
Can we buy robots or drones through Brevity?
Yes. We clarify the task with you, compare suitable devices, obtain quotes from manufacturers and organise delivery.
Do you also handle installation, repair and service?
Yes. We set the devices up, put them into operation and take care of maintenance and repairs. You keep one contact, even after the purchase.
How do we find the right device?
Describe the task, the site and your budget range. We suggest two or three suitable options, with price, delivery time and set-up effort.
How are the catalogue prices put together?
Catalogue prices are guide prices. The exact price depends on availability, exchange rate, import, VAT, accessories and set-up, and is stated in your quote.
07 / Trust
Data, security and cost
Careful with your data, clear about the price.
What happens to our data?
We only use what the task needs and prefer providers with data centres in Switzerland or the EU. Wherever possible, we switch off training on your data.
Who has access to our systems?
Only those who need it for the work. We agree with you beforehand which access is required.
What does it cost?
It depends on the scope. After the first conversation you receive a written proposal with scope, price and dates, before anything starts.
Do you guarantee savings?
No. That is why we start small: you see in daily use what it brings, then decide on the next step.
Are we tied to Brevity afterwards?
No. Each step has its own proposal and you decide afresh every time. We are not tied to any provider and recommend what suits you.
Contact
Still have a question?
Write us a few lines, no jargon needed. We get back to you within one working day.
Or write to info@brevity.ch
